How to buy original JOYROOM products?

How to buy original JOYROOM products?

Sometimes our customers ask us how they check that Joyroom products are original and now have some tips for our customers......

Recently, we have received many messages from Saudi Arabia about how to check whether JOYROOM products are original. As an ordinary customer, you must understand the following things:
① Go to an officially approved store to purchase JOYROOM products.
② Keep the purchase invoice when you purchased JOYROOM products.
③ Don’t be greedy for super cheap prices, and don’t buy from unknown stores or mobile sellers.
④ When you are buying JOYROOM products, please check whether the packaging is intact, and ask the owner about the after-sales service and warranty period.
⑤ Please note that under consumer law in the Kingdom of Saudi Arabia, consumers have the right to repair defective goods from the seller free of charge, and if the defect is re-occurring, a replacement of the goods. These rights expire two years from the date of purchase.

If you really don’t know how to identify JOYROOM products purchased in Saudi Arabia, we welcome you to send us the complete product you purchased, and we will inspect it for you. If it is a fake product after inspection, we can issue an official identification report of the product and the JOYROOM authorization letter send them to you together with the fake product. You can hold these evidences to claim against the seller. If the seller does not handle it, you can call the Saudi Consumer Complaint Center to file a complaint and retain your legal rights. If you have any questions, please send an email to hi@joyroom.com.

Any other questions? Let me know in the comments below.

Warm Tips:
Saudi Arabia Customer Service Center (e-mail): CS@mc.gov.sa.
Saudi Arabia Consumer Complaints Center : 1900 24/7.

Egypt Customer Service Center (e-mail): info@cpa.gov.eg
Egypt Call Center Hotline: 19588

11 comments

Ibni amin

Ibni amin

I need original joy room air poud

I need original joy room air poud

Putri Haryati Bt hadimis

Putri Haryati Bt hadimis

HD screen protector ip14promax

HD screen protector ip14promax

Safsafi soufiane

Safsafi soufiane

please i want to buy joyroom T13 pls send me the link

please i want to buy joyroom T13 pls send me the link

MOIN

MOIN

I buy joyroom JRT03S FROM NOON. COM
But I think it’s not look original. it give 2 years warranty of LULU CO. The barcode number is 6941237104809. made China.
can you please provide me the details it’s original or fake.
Thanks in advance and waiting for the the truth.

I buy joyroom JRT03S FROM NOON. COM
But I think it’s not look original. it give 2 years warranty of LULU CO. The barcode number is 6941237104809. made China.
can you please provide me the details it’s original or fake.
Thanks in advance and waiting for the the truth.

Abidali shaikh

Abidali shaikh

I want to buy JR T03 S PRO EARBUDS. BUT this model is not available on joyroom official Website. So where I buy this product

I want to buy JR T03 S PRO EARBUDS. BUT this model is not available on joyroom official Website. So where I buy this product

Ahmed Metwally

Ahmed Metwally

I bought joyroom airbods pro model JR-T035 and want to check if it is original or not
Serial number
277569537
165574166

I bought joyroom airbods pro model JR-T035 and want to check if it is original or not
Serial number
277569537
165574166

Nick

Nick

You can buy authentic JOYROOM Audio products from our official website at https://www.joyroom.com/

Regard to the T03S series, you can select T13 or T13 Pro which will be a good option for you, thanks all.

You can buy authentic JOYROOM Audio products from our official website at https://www.joyroom.com/

Regard to the T03S series, you can select T13 or T13 Pro which will be a good option for you, thanks all.

hagar

hagar

Is joyroom JR-T03s earbuds compatible with iPhone 12 & 13.

Is joyroom JR-T03s earbuds compatible with iPhone 12 & 13.

Ahmed Saad

Ahmed Saad

Ashik Ali you have to scratch under joyroom logo to get check number … don’t use serial number

Ashik Ali you have to scratch under joyroom logo to get check number … don’t use serial number

Liton

Liton

Hi

Hi

alaa

alaa

thanks

thanks

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